Frequently Asked Questions
Are you a manufacturer?
Yes, we are a professional factory specializing in commercial furniture.
How long is your typical delivery time?
Delivery takes between 1-3 weeks, depending on the specific product style and order quantity.
Do you provide samples for testing?
Yes, we provide samples. Since these are large items, a sample fee is charged initially, which is refunded once a full order is placed.
What is your Minimum Order Quantity (MOQ)?
We do not have a strict minimum order quantity for each model, but larger quantities are significantly more cost-effective.
What are your payment terms?
Our standard method is T/T or L/C at sight. A 30% deposit is required in advance, with the balance paid before loading.
Can product colors and sizes be customized?
Absolutely. While we have standard sizes, we can customize colors and dimensions to meet your specific needs.
What is the warranty period for your products?
Our products come with a 5-year warranty. Replacement parts are provided free of charge with subsequent orders if needed.