❓ Frequently Asked Questions
Q1: Are you a factory or a trading company?
We are a professional factory established in 2006, featuring over 200,000 square meters of production space and a workforce of more than 1,600 employees.
Q2: What are your standard payment terms?
T/T (Telegraphic Transfer) and L/C (Letter of Credit) are our most common payment methods. Specific terms can be discussed during the order process.
Q3: What type of packaging options do you provide?
We offer neutral branding in standard gift or brown boxes, all tested to international shipping standards. Customized packaging designed to your specifications is also available.
Q4: What is the lead time for samples and bulk orders?
Sample lead time is typically 10 days. Bulk orders usually take approximately 35 days after payment, depending on the order quantity and specific requirements.
Q5: Do you provide OEM and ODM services?
Yes, we have in-house industrial design and engineering teams that can transform your concepts into finished products. We prioritize clear communication throughout the project development.
Q6: What is the warranty period for the electric motors?
We offer a 2-year warranty on the motor systems and related electronic components to ensure reliable long-term performance.
Vant Furniture
