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Frequently Asked Questions
How can I start an order?
You can start by sending an inquiry asking for the price of your interested products.
Can I request a sample before placing an order?
Yes, samples are available. We can also provide detailed pictures and documentation to address your concerns as an alternative solution.
Do you accept small quantity orders?
Yes, every customer is valuable to us regardless of order size. We look forward to cooperating and growing together with you.
What are the payment terms?
Normally we require a TT 30% deposit and 70% balance before loading. L/C, OA, and trade assurance are also acceptable.
How is quality control managed?
We have a professional QC team that tests products and packages before delivery. We guarantee 100% satisfaction and offer replacements or compensation if contract requirements are not met.
What is the warranty period?
The products come with a warranty ranging from 3 to 5 years, ensuring reliable long-term use.